Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

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When will my coffee order ship

We roast fresh and usually ship within 1–2 business days. You'll get a tracking email once your order is on its way!

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Where do your coffee beans come from?

Our beans are sourced from top-quality farms around the world, including Ethiopia, Colombia, and Guatemala. We focus on ethical, sustainable partnerships.

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How should I store my coffee to keep it fresh?

Keep your coffee in an airtight container in a cool, dark place—no fridge or freezer needed. Freshness is key to flavor!

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What grind size should I pick for my brewing method?

  • French Press: Coarse grind
  • Pour Over: Medium grind
  • Espresso: Fine grind
    (Or choose “Whole Bean” if you prefer to grind at home!)
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How does your coffee subscription work?

Pick your favorite coffee, set how often you want it delivered, and enjoy automatic shipments—plus a 10% subscriber discount.

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Can I manage or cancel my subscription easily?

Yes! You can pause, change, or cancel your subscription anytime through your account dashboard.

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Is shipping free

We offer free shipping on orders over $50. For smaller orders, shipping costs are calculated at checkout based on your location.

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Do you offer brewing guides for beginners?

Absolutely! Check out our Brew Guides for easy steps to brew the perfect cup at home.