Frequently Asked Questions (FAQ)
When will my coffee order ship
We roast fresh and usually ship within 1–2 business days. You’ll get a tracking email once your order is on its way!
Where do your coffee beans come from?
Our beans are sourced from top-quality farms around the world, including Ethiopia, Colombia, and Guatemala. We focus on ethical, sustainable partnerships.
How should I store my coffee to keep it fresh?
Keep your coffee in an airtight container in a cool, dark place—no fridge or freezer needed. Freshness is key to flavor!
What grind size should I pick for my brewing method?
French Press: Coarse grind
Pour Over: Medium grind
Espresso: Fine grind
(Or choose “Whole Bean” if you prefer to grind at home!)
How does your coffee subscription work?
Pick your favorite coffee, set how often you want it delivered, and enjoy automatic shipments—plus a 10% subscriber discount.
Can I manage or cancel my subscription easily?
Yes! You can pause, change, or cancel your subscription anytime through your account dashboard.
Is shipping free?
We offer free shipping on orders over $50. For smaller orders, shipping costs are calculated at checkout based on your location.
Do you offer brewing guides for beginners?
Absolutely! Check out our Brew Guides for easy steps to brew the perfect cup at home.